Frequently Asked Questions
For all your questions, we’ve got the answers. Please reach out to us if can’t find answers here.
Account Management
What is Linkvery?
Linkvery is a great tool that allows you to create a personalised web pagepage, that includes all your important links that you want to share with your followers, fans or audience. It can be used on social platforms like Instagram, TikTok, Twitch, Facebook, YouTube, Twitter or LinkedIn, or you can use it to getyour work, brand or business discovered.
Can login with Facebook?
Yes, you can login using your Facebook account! This is super easy and makes it really fast to login.
Can I edit or change my username or Linkvery link URL?
You can choose your own username on the initial sign up page when registering for your Linkvery account.
Yes, once you have signed up to an account you are able to customise your username, email address or Linkvery URL anytime that you like.
Can I have multiple admins on Linkvery account?
No! You can only have one admin of a single account. This feature is in our roadmap and coming soon.
How do I delete my Linkvery account?
OMG! We’re sorry to see you leave but the process to delete your Linkvery account is as easy as chewing gum.
To delete your Linkvery account
1. Login to your Linkvery account.
2. Click on your profile pic in the top right of the screen.
3. Click on ‘Account’.
4. Scroll down to the bottom of the page and click the ‘Delete’ button
Why don’t I get emails from Linkvery?
If you do not get any email from Linkvery, we’d like to suggest you to check your junk or spam or alternative folders. If you can’t find them there, please make sure that you have written the correct email address. If there is not something wrong with that and still can’t get email, please reach out to us.
Payments & Billing
How do refunds work?
We do not offer refunds after your trial ends.
Can I pay using AMEX?
Yes, we accept all major credit cards, including AMEX, so rack up those points!
Is there a group discount?
No, we do not offer group discounts. But we offer coupons from time to time. Stay tuned on our social accounts.
What are the accepted payments method?
We accept the payments with all major credit cards.
Is the pricing available only in USD?
Yes! In order to make it standard for all international markets, we only accept the payments in USD.
How can I use coupon codes?
You can use the coupon codes on the payment page. There is a box under ‘Choose your payment plan’ section. Please enter your coupon code there.
Appearance
How do refunds work?
Open a refund request with us and we can work with you to resolve it ASAP.
Can I pay using AMEX?
Yes, we accept all major credit cards, including AMEX, so rack up those points!
Is there a bulk-buy discount?
We have corporate and enterprise arrangements that our pricing team can assist with on a case-by-case basis. Contact Us for info.
Is there a minimum contract term?
No! The beauty of our service is that you can cancel anytime you need to — no questions asked.
Do I need an SSL certificate?
This depends on whether your plan to process the payment on your site or not. We recommend using a third-party provider to unburden yourself.
Analytics & SEO
How do refunds work?
Open a refund request with us and we can work with you to resolve it ASAP.
Can I pay using AMEX?
Yes, we accept all major credit cards, including AMEX, so rack up those points!
Is there a bulk-buy discount?
We have corporate and enterprise arrangements that our pricing team can assist with on a case-by-case basis. Contact Us for info.
Is there a minimum contract term?
No! The beauty of our service is that you can cancel anytime you need to — no questions asked.
Do I need an SSL certificate?
This depends on whether your plan to process the payment on your site or not. We recommend using a third-party provider to unburden yourself.
Create your Linkvery page now!
Covered all your answers? Why don’t you start creating your bio link page?